(817) 753-0777
4.8 stars | 52 reviews
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4.8 stars | 52 reviews
Frequently Asked Questions
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KLM Roofing & General Contracting|1702 Minters Chapel Rd, 104, Grapevine, TX 76051|(817) 753-0777

Roofing FAQ

How can a homeowner recognize when a roof system has problems?

The first signs of concern for a homeowner should be interior water leaks and noticeable exterior damage (such as missing shingles). However, most damage is not visible to an untrained eye. Following a strong wind or hail storm, we recommend homeowners have their roof inspected by a professional who can get up on your roof. KLM Roofing & General Contracting can do a deep inspection with pictures and recommendations.

What are my options if I decide to reroof?

Your project manager will walk you through all of your options, including guiding you through the insurance claim process, if necessary.

My roof leaks. Do I need to have it entirely replaced?

Not necessarily. Our project managers will conduct a thorough inspection of your roof and give you an honest recommendation. However, roofs are often simply in need of repair and not a total replacement.

Can I do the work myself and save money?

Your house is the largest asset. We recommend having professionals conduct the work to ensure it is done properly, saving you money in the long run.

How do I know what type of roofing shingle is best for my roof and budget?

Our project managers will guide you through the shingle selection process and discuss budget, aesthetics, HOA guidelines, and personal preferences.

What will a new roof system cost?

Several factors go into the cost of a new roof. Your project manager will go over all of the options with you and guide you through the insurance process.

What if my new roof leaks? Then what?

We do not anticipate this happening; however, if your roof is ever to leak, contact us, and we will come out to take a look. All of our work is guaranteed, so there is no need to worry.

How can you tell if a roofer is trustworthy?

Trust is a vital component in the relationship you have with your roofing contractor. How can you have peace of mind regarding their trustworthiness before hiring them?
 
There are several things you need to consider before hiring a roofing contractor.
 
1. A History of good business practices.
A reputable roofing contractor is going to have a brick-and-mortar physical address, as well as a lengthy history in the community. You can also determine if they engage in good business practices by ensuring they are adequately insured, including property damage coverage, personal liability, and worker's compensation coverage.
 
2. An excellent reputation in the local community.
A responsible roofing company will have deep community roots and will value the relationships they form with suppliers and customers. Talk to our past customers about our work. You will hear they are satisfied with our work from beginning to end. Our reputation with our suppliers is also stellar. We are happy to provide you with their contact information.
 
Check our A+ rating with the Better Business Bureau.

Can a roof replacement be completed in one day?

Absolutely! Your project will be complete by the end of the day, including the clean-up.

Does it cost to get a quote?

Our thorough inspections are always free of charge.

Are you insured?

Absolutely. We are insured with property damage coverage, personal liability, and worker's compensation coverage.

What about permits?

We take care of all of the paperwork and permits needed for the job. We will review them with you, but the paperwork itself is something that we'll complete for you.

How do I communicate with you?

Our project managers communicate with the homeowners throughout the entire process. They will give you their personal phone numbers, plus you can always call the office directly at (817) 753-0777.

Which areas do you serve?

We serve all of the DFW Metroplex. Many roofing companies choose to work all over Texas and out of state. However, we believe the focus on DFW will give our customers the attention they deserve.

Are you rated by the Better Business Bureau?

We are a fully accredited business with the Better Business Bureau, and they have awarded us with their highest rating of A+. Read more about that here.

How can I get a quote for a roof replacement or repair?

We make it easy to schedule a free consultation and inspection. Contact us at (817) 753-0777, and we can send out a project manager the same day.

Contact Us

Service Area

Serving the Grapevine, Highland Village, South Lake, & Flower Mound areas.

Business Hours

Monday8:00AM-6:00PM
Tuesday8:00AM-6:00PM
Wednesday8:00AM-6:00PM
Thursday8:00AM-6:00PM
Friday8:00AM-6:00PM
Saturday8:00AM-12:00PM
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4.8 stars | 52 reviews
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